I.T. Project Management The City of Rock Island Information Technology Services Department defines all requests pertaining to Non-Established or Non-Budgeted elements will be identified and the user will be notified that the request is Not Routine and will require the following steps: Project Request Classifications and Requirements *Small | **Medium | ***Large | ITS Director Approval | City Manager Approval | CBU/Council/Board Approval | E-Mail Justification | Written Justification/ Memo Form | Formal Business Case | Project Coordinated by ITS Staff Project | Managed Informally by ITS Staff/Director | Project Formally Managed | < $2,500 | >$2,500, <$5,000 | >$5,000 | < 40 Man-hours | >40 Hours <120 Hours | > 120 Man-Hours | - Request Evaluated by I.T. – Customer makes request – Need/want/expectation *, **, ***
- Define Concept - Problem/Opportunity Definition
- Business Need / Project Feasibility - Needs Assessment – Requirements Defined
- Costs - Capital & Human Resource - Man Hours Required, Financial Impact – Total cost
- Cost Recovery Timeline - Return on Investment Strategy
- What is to be Gained/ Problem Solved – Where is the benefit?
- Overall Timeline Required to complete – How does it fit with other projects?
- All items completed by requesting Customer/Department
- Recommendation Made to the Customer Board of Users. ***
- Authorizes Project
- Appoints Project Manager
- Business case / Justification Included
- Accounting Criteria Defined/Used
- Acquire City Council and/or Boards Approval (If Required) ***
- Scope of Project Defined **, ***
- Project Background.
- Itemize all deliverables (What will it look like, what will it do, who will use it)
- Creation Strategy
- Target Date and Rational
- Budget
- Risk Assessment -
- Priority – Relation to other Projects / Goals
- Executive Sponsor – Who will provide direction & decision
- Predetermined tools/resources
- Assumptions
- Business Continuity/Disaster Recovery Requirements
- Impact of any Regulations/Rules/Laws/Ordinances/Etc.
- Definition of Roles & Responsibilities
- Change Control Process
- Success/Completion Criteria Defined
- V. Project Implementation & Change Management ***
- Action items are assigned
- Work Breakdown Structure created
- Timeline refined
- Budget Surpluses/Overruns
- Tasks Completed / Milestones noted
- Basic On-Time/Under Budget/ In Scope Management
- Quality Control
- Project Completion – Review ***
- Lessons Learned
- System Handoff
- Education
- Documentation
|
|
|
|