IT Project Management Guidelines

IT Project Management

The City of Rock Island Information Technology Services Department defines all requests pertaining to Non-Established or Non-Budgeted elements will be identified and the user will be notified that the request is Not Routine and will require the following steps:

Project Request Classifications and Requirements

*Small

IT Director Approval

Email Justification

Project Coordinated by IT Staff Project

< $2,500

< 40 Hours

**Medium

City Manager Approval

Written Justification/Memo Form

Managed Informally by IT Staff/Director

> $2,500 and < $5,000

> 40 Hours and < 120 Hours

***Large

Council/Board Approval

Formal Business Case

Project Formally Managed

> $5,000

> 120 Hours

Request Evaluated by I.T. – Customer makes request – Need/want/expectation *, **, ***
1. 1. Define Concept - Problem/Opportunity Definition
  2. Business Need / Project Feasibility - Needs Assessment – Requirements Defined
    1. 1. Costs - Capital & Human Resource - Man Hours Required, Financial Impact – Total cost
      2. Cost Recovery Timeline - Return on Investment Strategy
      3. What is to be Gained/ Problem Solved – Where is the benefit?
      4. Overall Timeline Required to complete – How does it fit with other projects?
      5. All items completed by requesting Customer/Department
Recommendation Made to the Customer Board of Users. ***
1. 1. Authorizes Project
  2. Appoints Project Manager
  3. Business case / Justification Included
  4. Accounting Criteria Defined/Used
Acquire City Council and/or Boards Approval (If Required) ***
Scope of Project Defined **, ***
1. Project Background.
2. Itemize all deliverables (What will it look like, what will it do, who will use it)
3. Creation Strategy
4. Target Date and Rational
5. Budget
6. Risk Assessment -
7. Priority – Relation to other Projects / Goals
8. Executive Sponsor – Who will provide direction & decision
9. Predetermined tools/resources
10. Assumptions
11. Business Continuity/Disaster Recovery Requirements
12. Impact of any Regulations/Rules/Laws/Ordinances/Etc.
13. Definition of Roles & Responsibilities
14. Change Control Process
15. Success/Completion Criteria Defined
Project Implementation & Change Management ***
1. Action items are assigned
2. Work Breakdown Structure created
3. Timeline refined
4. Budget Surpluses/Overruns
5. Tasks Completed / Milestones noted
6. Basic On-Time/Under Budget/ In Scope Management
7. Quality Control
Project Completion – Review ***
1. Lessons Learned
2. System Handoff
3. Education
4. Documentation

Page updated

Report abuse